The portion was small, meat was extremely chewy, and no flavor at all. Although I asked for rare, it was obviously cooked days earlier and reheated to well done. They don't have the loaded option although they have butter, sour cream, and bacon. They included choice of potato and veggies. Although I had rare prime rib the night before, I ordered it again. ! You had the choice of personal size pizza, chicken, prime rib, pasta. Choice of one entrée, no appetizer, no desert. Dinner the following night at COCOs steak house was the complete opposite. The views, the food, and service were all excellent, although my meat was slightly overcooked it wasn't worth mentioning to the server. Also for security reasons I prefer upper floors. Although I requested a higher floor, we received a ground floor, so no balcony or outside furniture to relax.

The rest of the room was clean with no complaints. The bed however was extremely comfortable and the linens high quality and spotless clean. The bottom of the tub is extremely slippery, dangerously. I called the front desk but had to go myself to get them. The towels were not in the room, no wash clothes etc. TV was small, remote was old and didn't work well. Upon entering our room it was modern, wood floors, wallpaper that was peeling on every wall, sliding door that barely worked, probably from 1970s. In 3 days I never heard hello, welcome, thanks for staying, good morning, how was your stay, have a good day, good afternoon, etc. Upon checking in which is slow and guests are very frustrated with the speed and etiquette mannerisms they receive at this hotel. I assumed the dinner would be comparable and the breakfast would be decent. In the package it includes one meal at the Skylon one meal at COCOs Steak House. CoCos steak house never answered their phone after several calls over several hours. Either salad or French onion soup to start with fresh bread, butter, striploin, chicken, pasta, prime rib, desert was black forest cake or mocha pudding. Skylon answered snd told me the deal is specific.

I tried calling the hotel for hours without them answering. Niagara Falls | 0.2km from Niagara Fallsview Casino Resort We researched the package deal and called the hotel directly to book because we had some questions about it.

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